Reviews are extremely important to bringing in new business. They give potential patients an immediate snapshot of your practice and how you compare to other practices around you. No one wants to go to a two-star dentist — but even worse is a no-star dentist.
Before a patient even walks into your office they want to know that they can trust you with your health. The best way for them to be able to do this is to see that others trust you. Reviews provide potential patients with crucial information about your office, your staff, how you handle a procedure, your post-procedure follow-up, and how you respond to unsatisfied clients.
Dr. Gindea discusses not only the importance of reviews, but the methods you can use to generate positive, high-quality reviews and testimonials that will drive patients to your practice.