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Business owners are quickly beginning to realize the impact of online reviews. Since online reviews have a huge impact on whether someone will give you their business, it's vital to know not just what customers are saying about you, but how you can use that information to engage directly with your customers and solve problems before they become a PR disaster.
Dr. Gindea shares various methods for generating likes, positive reviews and thoughtful comments on your Facebook, Yelp, and Google review pages. He also provides tips on how to drown out the few negative opinions that could potentially harm your business.
